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Have you ever heard a colleague working in Primary Care say “the medicine is the easy bit”? Knowledge and skills are essential to good healthcare, but are they only part of the story? This podcast shares wisdom and insights on a range of topics to help people working in Primary Care expand their thinking, be happier at work, and deliver great care. This is The Whole Story. © NHS Education for Scotland 2024. You can copy or reproduce the information in these podcasts for use within NHS Scotland and for non-commercial educational purposes. Use of this resource for commercial purposes is permitted only with the written permission of NHS Education for Scotland.
Episodes

Friday Mar 14, 2025
Sustainable Healing
Friday Mar 14, 2025
Friday Mar 14, 2025
Part 2: Triggered by her own medically unexplained symptoms and a feeling of helplessness when working with patients experiencing the same Kath sought out a new way of consulting. From this emerged a route back to hope for patients, greater fulfilment and energy from work and a model which is gathering momentum both in her practice and in her business. Kath Jones talks about the concept of Sustainable Healing, as a facet of realistic medicine.
Resources from this episode:
‘From rescuer to coach’ Doctor’s article
Wild Ness Health – Prescribing a New Approach to Health Kath’s website
https://vimeo.com/1065796260 - With thanks to Judith for allowing us to share her experience of the sustainable healing method developed by Kath.
Contact the CPD connect team to request a transcript for the Belonging episode.
Let us know what you think about our new channel and podcast content by filling out The whole story feedback form.
The information contained in this podcast is current at the point of publication, with no guarantee of future relevance.
The Whole Story podcast is part of NHS Education for Scotland's Podbean site.
Dr Kath Jones, NHS GP, Lifestyle Medicine Physician & Founder of Wild-Ness
Kath has a background in general practice and academia. She moved to Highland in 2016 to take up a post as an Associate Medical Director. After returning to clinical work in 2019 she struggled with brain fog and a collapse in confidence, prompting her to consider leaving medicine. Rediscovering a love of exercise and learning after a short period of coaching inspired her to re-train as a coach, lifestyle medicine physician and found Wild-Ness Retreats. She combines this venture with work as a GP at the Alness & Invergordon Medical Practice where she integrates western acupuncture and lifestyle medicine into her NHS consultations. Kath is launching a new movement next year called The Sustainable Healer to promote a shift in practice towards sustainable healing which helps patients, practitioners, and the planet.
Dr Elaine Taylor
Elaine is a GP in Lothian. She is an Associate Adviser with NES, as Module Development lead for PBSGL and lead for the Whole Story Podcast series.
Elaine is passionate about professional development and has held roles in undergraduate and postgraduate medical education at both local and national levels with the RCGP and NES. She has a decade of experience as lead for Clinical Communication at Glasgow Medical School.
Elaine is an International Coaching Federation globally accredited Coach. She has a Masters in Clinical Education, whose research focus was professional identity development.

Thursday Mar 06, 2025
Sustainable Healing trailer
Thursday Mar 06, 2025
Thursday Mar 06, 2025
This is the trailer for part 2 of our Episode with Kath Jones.
The full episode will be going live here next week.

Friday Feb 28, 2025
Career Journeys
Friday Feb 28, 2025
Friday Feb 28, 2025
Part 1: There may be times in our career where we feel we are on the wrong path, or when we notice our energy for our role is diminished. This may result in a building sense of disquiet, in mental unrest or physical symptoms. How can we make sense of these feelings and what options might we have for mitigating them and rediscovering our joy for work. In this episode Dr Kath Jones, GP and founder of Wild Ness, talks to us about her career journey, how it changed and developed, how she interleaved an emerging passion, and how she was able to stick with GP.
Dr Kath Jones, NHS GP, Lifestyle Medicine Physician & Founder of Wild-Ness
Kath has a background in general practice and academia. She moved to Highland in 2016 to take up a post as an Associate Medical Director. After returning to clinical work in 2019 she struggled with brain fog and a collapse in confidence, prompting her to consider leaving medicine. Rediscovering a love of exercise and learning after a short period of coaching inspired her to re-train as a coach, lifestyle medicine physician and found Wild-Ness Retreats. She combines this venture with work as a GP at the Alness & Invergordon Medical Practice where she integrates western acupuncture and lifestyle medicine into her NHS consultations. Kath is launching a new movement next year called The Sustainable Healer to promote a shift in practice towards sustainable healing which helps patients, practitioners, and the planet.
Contact the CPD connect team to request a transcript for the Belonging episode.
Let us know what you think about our new channel and podcast content by filling out The whole story feedback form.
The information contained in this podcast is current at the point of publication, with no guarantee of future relevance.
The Whole Story podcast is part of NHS Education for Scotland's Podbean site.
Dr Kath Jones, NHS GP, Lifestyle Medicine Physician & Founder of Wild-Ness
Kath has a background in general practice and academia. She moved to Highland in 2016 to take up a post as an Associate Medical Director. After returning to clinical work in 2019 she struggled with brain fog and a collapse in confidence, prompting her to consider leaving medicine. Rediscovering a love of exercise and learning after a short period of coaching inspired her to re-train as a coach, lifestyle medicine physician and found Wild-Ness Retreats. She combines this venture with work as a GP at the Alness & Invergordon Medical Practice where she integrates western acupuncture and lifestyle medicine into her NHS consultations. Kath is launching a new movement next year called The Sustainable Healer to promote a shift in practice towards sustainable healing which helps patients, practitioners, and the planet.
Dr Elaine Taylor
Elaine is a GP in Lothian. She is an Associate Adviser with NES, as Module Development lead for PBSGL and lead for the Whole Story Podcast series.
Elaine is passionate about professional development and has held roles in undergraduate and postgraduate medical education at both local and national levels with the RCGP and NES. She has a decade of experience as lead for Clinical Communication at Glasgow Medical School.
Elaine is an International Coaching Federation globally accredited Coach. She has a Masters in Clinical Education, whose research focus was professional identity development.

Friday Feb 21, 2025
Career Journeys part 1 Trailer
Friday Feb 21, 2025
Friday Feb 21, 2025
We are thrilled to share the trailer for our first episode of The Whole Story, Season 2.
This conversation, Career Journeys, with Dr Kath Jones, GP, lifestyle Medicine physician and founder of Wild-ness has been split into two parts.
In part one we explore Kath's career journey, her experience of medically unexplained symptoms and burnout and how these began to change her thinking about life and work.
Full pt1 episode going live next week.

Friday Feb 14, 2025
Season 2 Trailer
Friday Feb 14, 2025
Friday Feb 14, 2025
We're delighted to announce Season 2 is coming very soon.
Here's a reminder of what The Whole Story is about.

Thursday Oct 03, 2024
Belonging
Thursday Oct 03, 2024
Thursday Oct 03, 2024
Our guests for this episode are Dr Kieran Dinwoodie and Margaret Webb. Kieran is a GP Partner and Trainer in Lanarkshire and a Fellow of the Royal College of General Practitioners. Margaret is a Psychotherapist, using the lens of Transactional Analysis in her work.
In this episode Kieran, Margaret and Elaine consider the impact of belonging on the individual and the team, discussing:
- What do we mean when we use the term “belonging”? What does it feel like to belong?
- Where are we in belonging? How ready are we to belong?
- How open are others to us belonging?
- What are the people barriers and organisational barriers to belonging?
- What does it feel like or look like to “not belong”?
- What can we do when nothing is being done to address a lack of belonging in the workplace?
- Are there any strategies to aid belonging?
And lots, lots more!
Contact the CPD connect team to request a transcript for the Belonging episode.
Let us know what you think about our new channel and podcast content by filling out The whole story feedback form.
The information contained in this podcast is current at the point of publication, with no guarantee of future relevance.
The Whole Story podcast is part of NHS Education for Scotland's Podbean site.
Margaret Webb
Margaret taught Physics and Mathematics for 20 years, including 9 years in a school for young people with special educational needs. During the latter years of her teaching career she trained in counselling and psychotherapy and in 2004 joined the Primary Care Mental Health Team in East Dunbartonshire where she worked for 8 years.
Margaret taught Physics and Mathematics for 20 years, including 9 years in a school for young people with special educational needs. During the latter years of her teaching career she trained in counselling and psychotherapy and in 2004 joined the Primary Care Mental Health Team in East Dunbartonshire where she worked for 8 years.
She has been a visiting tutor at the Physis Training Institute in Edinburgh and now runs a private practice in Glasgow offering psychotherapy, supervision and training.
Dr Kieran Dinwoodie
Kieran is a GP Partner and Trainer working in Lanarkshire. He is GP advisor for chronic pain working with the Centre for Sustainable Delivery, NHS Scotland. He is interested in sustainable general practice through exploring ways to be happier at work and to deliver safe, effective patient care.
Dr Elaine Taylor
Elaine is a GP in Lothian. She is an Associate Adviser with NES, as Module Development lead for PBSGL and lead for the Whole Story Podcast series.
Elaine is passionate about professional development and has held roles in undergraduate and postgraduate medical education at both local and national levels with the RCGP and NES. She has a decade of experience as lead for Clinical Communication at Glasgow Medical School.
Elaine is an International Coaching Federation globally accredited Coach. She has a Masters in Clinical Education, whose research focus was professional identity development.
Resources Mentioned in the Episode:
A Promise to learn – a commitment to act. Don Berwick review 2013 – “Make sure pride and joy in work, not fear, infuse the NHS”
Dare to Lead. Brene Brown - “clear is kind”
The Kings Fund: Compassionate Leadership
https://www.gov.scot/publications/everyone-matters-2020-workforce-vision/ - everyone matters
“Growing Up Again: Parenting Ourselves: Parenting Our Children.”
Jean Illsley Clarke and Connie Dawson.
(ISBN 1-56838-190-5)
“Achieving Emotional Literacy”
Claude Steiner, Paul Perry
(IBSN -13 978-0747541356)
“Born to Win”
Muriel James and Dorothy Jongeward
(IBSN 0-201-59044-1)
The Pain of Exclusion, Scientific American
https://www.scientificamerican.com/article/the-pain-of-exclusion/
The Value of Belonging at Work
https://hbr.org/2019/12/the-value-of-belonging-at-work
The Benefits of Laughing in the Office
https://hbr.org/2018/11/the-benefits-of-laughing-in-the-office
5 minute Team Building Activities and Icebreakers for Any Workplace
https://www.coffeepals.com/blog/5-minute-team-building-activities-and-icebreakers-for-any-workplace
61 Ice Breaker Games (That your Team Won’t Find Cheesy) SessionLAB
https://www.sessionlab.com/blog/icebreaker-games/
35 Icebreakers Perfect for Virtual and Hybrid Meetings - Slido Blog
https://blog.slido.com/virtual-icebreakers/

Thursday Sep 26, 2024
Belonging Teaser
Thursday Sep 26, 2024
Thursday Sep 26, 2024
We are delighted to announce the release of the next episode of the The Whole Story: Belonging
This podcast shares wisdom and insights on a range of topics to help people working in Primary Care expand their thinking, be happier at work, and deliver great care.
Our guests for this episode are Dr Kieran Dinwoodie and Margaret Webb. Kieran is a GP Partner and Trainer in Lanarkshire and a Fellow of the Royal College of General Practitioners. Margaret is a Psychotherapist, using the lens of Transactional Analysis in her work.
In this episode Kieran, Margaret and Elaine consider the impact of belonging on the individual and the team, discussing:
- What do we mean when we use the term “belonging”? What does it feel like to belong?
- Where are we in belonging? How ready are we to belong?
- How open are others to us belonging?
- What are the people barriers and organisational barriers to belonging?
- What does it feel like or look like to “not belong”?
- What can we do when nothing is being done to address a lack of belonging in the workplace?
- Are there any strategies to aid belonging?
And lots, lots more!
Contact the CPD connect team to request a transcript for the Coaching conversations episode.
The information contained in this podcast is current at the point of publication, with no guarantee of future relevance.
Look out for the episode going live on PODBEAN next week
Click subscribe and make sure you never miss a new episode.
Look out for the full episode released next week on The Whole Story podcast or check out our other episodes.
The Whole Story podcast is part of NHS Education for Scotland's Podbean site.

Thursday Sep 05, 2024
Practitioner as Person
Thursday Sep 05, 2024
Thursday Sep 05, 2024
Our guest for this episode is Lynne Innes. Lynne is a Nurse, Healthcare Chaplain and Educator working in NHS Fife and NHS Education for Scotland. Lynne is also the host for the excellent NES Talking about Bereavement Podcast .
In this episode Lynne and Elaine consider the impact of who we are on how we work and vice versa, discussing:
- Why it’s important to consider the person at the heart of the Practitioner
- What is Spiritual Care (clue: it’s not to do with religion)
- Who can access it and how
- What is Values Based Reflective Practice (VBPR)
- How can VBRP be used to benefit the individual and the team
And lots, lots more!
Contact the CPD connect team to request a transcript for the Coaching conversations episode.
Let us know what you think about our new channel and podcast content by filling out The whole story feedback form.
The information contained in this podcast is current at the point of publication, with no guarantee of future relevance. The Whole Story podcast is part of NHS Education for Scotland's Podbean site.
Resources Mentioned in the Episode:
Each health board has its own Spiritual Care department. Information about specific contact details should be accessible via intranets or via switchboard in hospitals (the service should be available to primary care through this route too). Specific health board information is available through the links below:
Spiritual Care Matters: An introductory Resource
NES Spiritual Care resources and information
More about Lynne and Elaine:
Lynne Innes
Lynne is a Nurse, Healthcare Chaplain and Educator working in NHS Fife and NHS Education for Scotland. She has a long clinical career of working in both primary and secondary healthcare, higher education and a national role in healthcare education. The most important resource in health and social care are our staff and she works passionately and energetically alongside staff to offer them a wide range of staff support and care opportunities to promote wellbeing, including activities such as facilitating reflective practice, pastoral supervision and mentoring. These offer her an ability to support and share her values of connection, love, spiritual care and compassionate leadership.
Lynne is also the host for the excellent NES Talking about Bereavement Podcast which can be found here
Dr Elaine Taylor
Elaine is a GP in Lothian. She is an Associate Adviser with NES, as Module Development lead for PBSGL and lead for the Whole Story Podcast series.
Elaine is passionate about professional development and has held roles in undergraduate and postgraduate medical education at both local and national levels with the RCGP and NES. She has a decade of experience as lead for Clinical Communication at Glasgow Medical School.
Elaine is an International Coaching Federation globally accredited Coach. She has a Masters in Clinical Education, whose research focus was professional identity development.

Who are the Team behind the Whole Story?
This podcast was produced by the Practice Based Small Group Learning (PBSGL) team. To find out more about PBSGL you can visit our website for more information CPD Connect incl. PBSGL Scotland - PBSGL (nhs.scot)