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Have you ever heard a colleague working in Primary Care say “the medicine is the easy bit”? Knowledge and skills are essential to good healthcare, but are they only part of the story? This podcast shares wisdom and insights on a range of topics to help people working in Primary Care expand their thinking, be happier at work, and deliver great care. This is The Whole Story. © NHS Education for Scotland 2024. You can copy or reproduce the information in these podcasts for use within NHS Scotland and for non-commercial educational purposes. Use of this resource for commercial purposes is permitted only with the written permission of NHS Education for Scotland.
Episodes
Thursday Oct 03, 2024
Thursday Oct 03, 2024
Our guests for this episode are Dr Kieran Dinwoodie and Margaret Webb. Kieran is a GP Partner and Trainer in Lanarkshire and a Fellow of the Royal College of General Practitioners. Margaret is a Psychotherapist, using the lens of Transactional Analysis in her work.
In this episode Kieran, Margaret and Elaine consider the impact of belonging on the individual and the team, discussing:
- What do we mean when we use the term “belonging”? What does it feel like to belong?
- Where are we in belonging? How ready are we to belong?
- How open are others to us belonging?
- What are the people barriers and organisational barriers to belonging?
- What does it feel like or look like to “not belong”?
- What can we do when nothing is being done to address a lack of belonging in the workplace?
- Are there any strategies to aid belonging?
And lots, lots more!
Contact the CPD connect team to request a transcript for the Belonging episode.
Let us know what you think about our new channel and podcast content by filling out The whole story feedback form.
The information contained in this podcast is current at the point of publication, with no guarantee of future relevance.
The Whole Story podcast is part of NHS Education for Scotland's Podbean site.
Margaret Webb
Margaret taught Physics and Mathematics for 20 years, including 9 years in a school for young people with special educational needs. During the latter years of her teaching career she trained in counselling and psychotherapy and in 2004 joined the Primary Care Mental Health Team in East Dunbartonshire where she worked for 8 years.
Margaret taught Physics and Mathematics for 20 years, including 9 years in a school for young people with special educational needs. During the latter years of her teaching career she trained in counselling and psychotherapy and in 2004 joined the Primary Care Mental Health Team in East Dunbartonshire where she worked for 8 years.
She has been a visiting tutor at the Physis Training Institute in Edinburgh and now runs a private practice in Glasgow offering psychotherapy, supervision and training.
Dr Kieran Dinwoodie
Kieran is a GP Partner and Trainer working in Lanarkshire. He is GP advisor for chronic pain working with the Centre for Sustainable Delivery, NHS Scotland. He is interested in sustainable general practice through exploring ways to be happier at work and to deliver safe, effective patient care.
Dr Elaine Taylor
Elaine is a GP in Lothian. She is an Associate Adviser with NES, as Module Development lead for PBSGL and lead for the Whole Story Podcast series.
Elaine is passionate about professional development and has held roles in undergraduate and postgraduate medical education at both local and national levels with the RCGP and NES. She has a decade of experience as lead for Clinical Communication at Glasgow Medical School.
Elaine is an International Coaching Federation globally accredited Coach. She has a Masters in Clinical Education, whose research focus was professional identity development.
Resources Mentioned in the Episode:
A Promise to learn – a commitment to act. Don Berwick review 2013 – “Make sure pride and joy in work, not fear, infuse the NHS”
Dare to Lead. Brene Brown - “clear is kind”
The Kings Fund: Compassionate Leadership
https://www.gov.scot/publications/everyone-matters-2020-workforce-vision/ - everyone matters
“Growing Up Again: Parenting Ourselves: Parenting Our Children.”
Jean Illsley Clarke and Connie Dawson.
(ISBN 1-56838-190-5)
“Achieving Emotional Literacy”
Claude Steiner, Paul Perry
(IBSN -13 978-0747541356)
“Born to Win”
Muriel James and Dorothy Jongeward
(IBSN 0-201-59044-1)
The Pain of Exclusion, Scientific American
https://www.scientificamerican.com/article/the-pain-of-exclusion/
The Value of Belonging at Work
https://hbr.org/2019/12/the-value-of-belonging-at-work
The Benefits of Laughing in the Office
https://hbr.org/2018/11/the-benefits-of-laughing-in-the-office
5 minute Team Building Activities and Icebreakers for Any Workplace
https://www.coffeepals.com/blog/5-minute-team-building-activities-and-icebreakers-for-any-workplace
61 Ice Breaker Games (That your Team Won’t Find Cheesy) SessionLAB
https://www.sessionlab.com/blog/icebreaker-games/
35 Icebreakers Perfect for Virtual and Hybrid Meetings - Slido Blog
https://blog.slido.com/virtual-icebreakers/
Thursday Sep 26, 2024
Thursday Sep 26, 2024
We are delighted to announce the release of the next episode of the The Whole Story: Belonging
This podcast shares wisdom and insights on a range of topics to help people working in Primary Care expand their thinking, be happier at work, and deliver great care.
Our guests for this episode are Dr Kieran Dinwoodie and Margaret Webb. Kieran is a GP Partner and Trainer in Lanarkshire and a Fellow of the Royal College of General Practitioners. Margaret is a Psychotherapist, using the lens of Transactional Analysis in her work.
In this episode Kieran, Margaret and Elaine consider the impact of belonging on the individual and the team, discussing:
- What do we mean when we use the term “belonging”? What does it feel like to belong?
- Where are we in belonging? How ready are we to belong?
- How open are others to us belonging?
- What are the people barriers and organisational barriers to belonging?
- What does it feel like or look like to “not belong”?
- What can we do when nothing is being done to address a lack of belonging in the workplace?
- Are there any strategies to aid belonging?
And lots, lots more!
Contact the CPD connect team to request a transcript for the Coaching conversations episode.
The information contained in this podcast is current at the point of publication, with no guarantee of future relevance.
Look out for the episode going live on PODBEAN next week
Click subscribe and make sure you never miss a new episode.
Look out for the full episode released next week on The Whole Story podcast or check out our other episodes.
The Whole Story podcast is part of NHS Education for Scotland's Podbean site.
Thursday Sep 05, 2024
Thursday Sep 05, 2024
Our guest for this episode is Lynne Innes. Lynne is a Nurse, Healthcare Chaplain and Educator working in NHS Fife and NHS Education for Scotland. Lynne is also the host for the excellent NES Talking about Bereavement Podcast .
In this episode Lynne and Elaine consider the impact of who we are on how we work and vice versa, discussing:
- Why it’s important to consider the person at the heart of the Practitioner
- What is Spiritual Care (clue: it’s not to do with religion)
- Who can access it and how
- What is Values Based Reflective Practice (VBPR)
- How can VBRP be used to benefit the individual and the team
And lots, lots more!
Contact the CPD connect team to request a transcript for the Coaching conversations episode.
Let us know what you think about our new channel and podcast content by filling out The whole story feedback form.
The information contained in this podcast is current at the point of publication, with no guarantee of future relevance. The Whole Story podcast is part of NHS Education for Scotland's Podbean site.
Resources Mentioned in the Episode:
Each health board has its own Spiritual Care department. Information about specific contact details should be accessible via intranets or via switchboard in hospitals (the service should be available to primary care through this route too). Specific health board information is available through the links below:
Spiritual Care Matters: An introductory Resource
NES Spiritual Care resources and information
More about Lynne and Elaine:
Lynne Innes
Lynne is a Nurse, Healthcare Chaplain and Educator working in NHS Fife and NHS Education for Scotland. She has a long clinical career of working in both primary and secondary healthcare, higher education and a national role in healthcare education. The most important resource in health and social care are our staff and she works passionately and energetically alongside staff to offer them a wide range of staff support and care opportunities to promote wellbeing, including activities such as facilitating reflective practice, pastoral supervision and mentoring. These offer her an ability to support and share her values of connection, love, spiritual care and compassionate leadership.
Lynne is also the host for the excellent NES Talking about Bereavement Podcast which can be found here
Dr Elaine Taylor
Elaine is a GP in Lothian. She is an Associate Adviser with NES, as Module Development lead for PBSGL and lead for the Whole Story Podcast series.
Elaine is passionate about professional development and has held roles in undergraduate and postgraduate medical education at both local and national levels with the RCGP and NES. She has a decade of experience as lead for Clinical Communication at Glasgow Medical School.
Elaine is an International Coaching Federation globally accredited Coach. She has a Masters in Clinical Education, whose research focus was professional identity development.
Thursday Aug 29, 2024
Thursday Aug 29, 2024
Listen to an excerpt from our next episode of the The Whole Story: Practitioner as Person
This podcast shares wisdom and insights on a range of topics to help people working in Primary Care expand their thinking, be happier at work, and deliver great care.
Our guest for this episode is Lynne Innes. Lynne is a Nurse, Healthcare Chaplain and Educator working in NHS Fife and NHS Education for Scotland. Lynne is also the host for the excellent NES Talking about Bereavement Podcast which can be found here
In this episode Lynne and Elaine consider the impact of who we are on how we work and vice versa, discussing:
- Why it’s important to consider the person at the heart of the Practitioner
- What is Spiritual Care (clue: it’s not to do with religion)
- Who can access it and how
- What is Values Based Reflective Practice (VBPR)
- How can VBRP be used to benefit the individual and the team
And lots, lots more!
Access a transcript for the Practitioner as Person teaser. This is available in a Sway document.
The information contained in this podcast is current at the point of publication, with no guarantee of future relevance.
Look out for the episode going live on PODBEAN next week
Click subscribe and make sure you never miss a new episode.
Look out for the full episode released next week on The Whole Story podcast or check out our other episodes. The Whole Story podcast is part of NHS Education for Scotland's Podbean site.
Future episodes include Belonging.
Thursday Aug 01, 2024
Thursday Aug 01, 2024
Our guest for this episode is Judith Stephen. Judith is an International Coaching Federation (ICF) ACC certified and accredited Level 2 Coach, Coach Educator and Coach Mentor.
In this episode Judith and Elaine discuss:
- What is coaching?
- Who and what can coaching be useful for?
- Can we coach ourselves?
- Team coaching in the NHS
- Creating a coaching culture
And lots, lots more!
Contact the CPD connect team to request a transcript for the Coaching conversations episode.
Let us know what you think about our new channel and podcast content by filling out The whole story feedback form.
The information contained in this podcast is current at the point of publication, with no guarantee of future relevance. The Whole Story podcast is part of NHS Education for Scotland's Podbean site.
Resources mentioned during Coaching conversations:
Judith’s website. Judith Stephen Professional Coach
Nancy Kline: Time to Think: Listening to ignite the human mind
More about Judith and Elaine:
Judith Stephen ACC
Judith has over 30 years’ experience training and working in the creative industries, finding huge satisfaction in helping people work towards becoming the best version of themselves.
Cultivating productive teams, encouraging groups to find a strong sense of team and community, and supporting individuals build confidence and self-esteem is at the core of the work she delivers.
Judith has a direct and focused style of delivery, partnering with her clients to identify what they want and supporting them as they work towards getting it. Working across a range of levels from students and new graduates to middle management and leaders, Judith confidently provides a bespoke service that is adaptable to the needs of the client.
Judith is an International Coaching Federation (ICF) ACC certified and accredited Level 2 Coach and is a Director of G Stephen and Company Ltd. Judith is a Coach Educator and Coach Mentor with Full Circle Global.
Dr Elaine Taylor
Elaine is a GP in Lothian. She is an Associate Adviser with NES, as Module Development lead for PBSGL and lead for the Whole Story Podcast series.
Elaine is passionate about professional development and has held roles in undergraduate and postgraduate medical education at both local and national levels with the RCGP and NES. She has a decade of experience as lead for Clinical Communication at Glasgow Medical School.
Elaine is an International Coaching Federation globally accredited Coach. She has a Masters in Clinical Education, whose research focus was professional identity development.
Thursday Jul 25, 2024
Thursday Jul 25, 2024
Listen to an excerpt from our next episode of the The Whole Story: Coaching Conversations.
This podcast shares wisdom and insights on a range of topics to help people working in Primary Care expand their thinking, be happier at work, and deliver great care.
Our guest for this episode is Judith Stephen. Judith is an International Coaching Federation (ICF) ACC certified and accredited Level 2 Coach, Coach Educator and Coach Mentor.
In this episode Judith and Elaine discuss:
- What is coaching?
- Who and what can coaching be useful for?
- Can we coach ourselves?
- Team coaching in the NHS
- Creating a coaching culture
And lots, lots more!
Access a transcript for the Coaching conversations episode teaser. This is available in a Sway document.
The information contained in this podcast is current at the point of publication, with no guarantee of future relevance.
Look out for the full episode released next week on The Whole Story podcast or check out our other episodes. The Whole Story podcast is part of NHS Education for Scotland's Podbean site.
More about Judith:
Judith Stephen ACC
Judith has over 30 years’ experience training and working in the creative industries, finding huge satisfaction in helping people work towards becoming the best version of themselves.
Cultivating productive teams, encouraging groups to find a strong sense of team and community, and supporting individuals build confidence and self-esteem is at the core of the work she delivers.
Judith has a direct and focused style of delivery, partnering with her clients to identify what they want and supporting them as they work towards getting it. Working across a range of levels from students and new graduates to middle management and leaders, Judith confidently provides a bespoke service that is adaptable to the needs of the client.
Judith is International Coaching Federation (ICF) ACC certified and accredited Level 2 Coach and is a Director of G Stephen and Company Ltd. Judith is a Coach Educator and Coach Mentor with Full Circle Global.
Tuesday Jul 02, 2024
Tuesday Jul 02, 2024
Zain and Elaine discuss creativity, specifically;
- What is creativity and why is it important?
- How can creativity be used in life and work as an antidote to stress and to rediscover joy.
- How can creativity be used to positively impact service provision. Zain talks about piloting a Wellbeing Club at his Practice.
- Zain’s journey with creativity including launching his you tube channel and colouring books.
And lots, lots more!
This podcast contains:
- Discussion of mental illness, minor injury, surgery detail and eating disorders
- It mentions Covid-19, metal health, wellbeing and burnout, with online gambling and drug references.
If this content might disturb you or those around you, please reconsider listening or accessing the podcast transcript.
Let us know what you think about our new channel and podcast content by filling out The whole story feedback form. It will be a real help to us. We want to grow and develop to suit you, our listeners.
Access a transcript of the Creativity episode, available in a Sway document.
The information contained in this podcast is current at the point of publication, with no guarantee of future relevance.
Resources mentioned during Creativity podcast
Doctor Doodle Dad YouTube channel
Zain’s colouring book video on YouTube
Publications by Zain on Amazon, including Lifestyle journal, Wellbeing journal, Golden Hour journal, Daily doodle diary and more..
The Subtle Art of Not Giving a F*ck (Please note linked webpage contains language profanities).
The Attributes: 25 Hidden Drivers of Optimal Performance. Rich Diviney
The Miracle Morning. Hal Elrod.
More about Zain and Elaine;
Dr Zain Kapasi
Zain is a GP Partner and Trainer in a practice in East Lothian. He is an enthusiastic practitioner of lifestyle medicine, is currently doing his diploma, and is part of the British Lifestyle Medicine Community. He has a YouTube channel and a series of publications where he shares information and practical approaches to health and wellbeing (see resource section for links to these).
Zain has used creativity throughout his life as a way to find joy, reframe his thinking in challenging times, and to enhance his role as a GP and Trainer.
Dr Elaine Taylor
Elaine is a GP in Lothian. She is an Associate Adviser with NES, as Module Development lead for PBSGL and lead for the Whole Story Podcast series.
Elaine is passionate about professional development and has held roles in undergraduate and postgraduate medical education at both local and national levels with the RCGP and NES. She has a decade of experience as lead for Clinical Communication at Glasgow Medical School. She is an International Coaching Federation globally accredited Coach. She has a Masters in Clinical Education, whose research focus was professional identity development.
Monday Jul 01, 2024
Monday Jul 01, 2024
Listen to an excerpt from our next episode where Zain and Elaine will discuss creativity, specifically:
What is creativity and why is it important?
- How can creativity be used in life and work as an antidote to stress and to rediscover joy.
- How can creativity be used to positively impact service provision - Zain talks about piloting a Wellbeing Club at his Practice.
- Zain’s journey with creativity including launching his you tube channel and colouring books.
And lots, lots more!
Look out for the full episode released next week on The Whole Story podcast or check out our other episodes. The Whole Story podcast is part of NHS Education for Scotland's Podbean site.
Access a transcript for the Creativity episode teaser. This is available in a Sway document.
The information contained in this podcast is current at the point of publication, with no guarantee of future relevance.
Who are the Team behind the Whole Story?
This podcast was produced by the Practice Based Small Group Learning (PBSGL) team. To find out more about PBSGL you can visit our website for more information CPD Connect incl. PBSGL Scotland - PBSGL (nhs.scot)