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Have you ever heard a colleague working in Primary Care say “the medicine is the easy bit”? Knowledge and skills are essential to good healthcare, but are they only part of the story? This podcast shares wisdom and insights on a range of topics to help people working in Primary Care expand their thinking, be happier at work, and deliver great care. This is The Whole Story.
© Public Services Delivery Scotland 2026. You can copy or reproduce the information in these podcasts for use within NHS Scotland and for non-commercial educational purposes under creative commons CC BY-NC 4.0 Deed | Attribution Non-Commercial 4.0 International | Creative commons. Use of this resource for commercial purposes is permitted only with the written permission of NHS Education for Scotland.
Episodes
Friday Aug 08, 2025
Friday Aug 08, 2025
Listen to the trailer for or next episode, on Organisational Culture with Sarah Luty & Paul Bowie.
The full episode will go live next week and will consider the following:
- Defining organisational culture and subculture and exploring the factors which influence them, including leadership
- The evidence base around organisational culture
- How culture is assessed, understood and changed
- What can the individual/leader/organisation do about a “bad” culture?
- What happens when different cultures interact?
- Is there a link between QI and culture?
- What is systems-thinking mindset/philosophy?
- Practical tools for reviewing and changing your workplace culture
Contact the CPD connect team to request a transcript of this episode.
The information contained in this podcast is current at the point of publication, with no guarantee of future relevance.
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Look out for the full episode released next week on The Whole Story podcast or check out our other episodes.
The Whole Story podcast is part of NHS Education for Scotland's Podbean site.
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